Hello from Madrid! To be honest, it's no thanks to British Airways that this newsletter won't only be coming from Madrid in future. On Sunday night, Jonathan had such bad back pain we ended up in A&E, and we ended up missing our flights out on holiday. I called BA to try to delay them by a day but was quoted £570 to change them (no). Anyway, what the customer services people did not tell me, and I did not previously know, is that if you buy a return ticket with BA and miss the outbound part, then your return flights are automatically cancelled.
The Bluestocking, vol 89: Hapsburgs and gladrags
The Bluestocking, vol 89: Hapsburgs and…
The Bluestocking, vol 89: Hapsburgs and gladrags
Hello from Madrid! To be honest, it's no thanks to British Airways that this newsletter won't only be coming from Madrid in future. On Sunday night, Jonathan had such bad back pain we ended up in A&E, and we ended up missing our flights out on holiday. I called BA to try to delay them by a day but was quoted £570 to change them (no). Anyway, what the customer services people did not tell me, and I did not previously know, is that if you buy a return ticket with BA and miss the outbound part, then your return flights are automatically cancelled.